Forgetting your MySainsbury’s password can be frustrating — especially when you need quick access to your payslips, work shifts, or holiday schedules. The good news is that resetting your account is simple and secure. This step-by-step guide explains how to reset your password using email, phone, or Skype, and what to do if none of these options work. Follow these instructions carefully to regain access to your Sainsbury’s MyHR employee account.
How Do I Reset My Password?
A strong and updated password helps protect your Sainsbury’s HR portal from unauthorized access. Resetting your password not only restores access but also ensures your personal details, payroll information, and schedules remain secure.
Creating a unique password with letters, numbers, and symbols makes your account harder to hack and easier to remember.
- Go to the official MySainsbury’s login page at www.mysainsburys.com.
- Click “Forgotten your password?” below the login box.
- Enter your username (this is usually your employee number or National Insurance number).
- Follow the on-screen prompts to verify your identity and create a new password.
- Use a combination of capital letters, numbers, and special characters for better security.
- If the reset link doesn’t work or your account remains locked, contact your store HR or the Colleague Support Centre for help.
Resetting Password Using Email, Phone, or Skype
If you use a Microsoft-linked account to log in, follow these steps to reset your password:
- Sign-In Options: Visit the login page and choose to sign in with your email, phone, or Skype credentials.
- Forgot Password: Click “Forgot Password” to go to the recovery page.
- Verify Identity: Choose how you’d like to receive a verification code (email or phone).
- Get the Code: Enter your recovery email (for example, [email protected]) and click “Get Code.”
- Check Your Inbox: Retrieve the code from your email, return to the recovery page, and click “I have a code.”
- Enter Code: Type in the verification code to confirm your identity.
- Reset Password: Once verified, create a new, strong password and confirm it. Your new password will now let you log in securely.
Resetting Password Without Email, Phone, or Skype
If you no longer have access to any recovery options, try this alternate method:
- On the reset page, click “I don’t have any of these.”
- Enter your Microsoft account name (for example, your Sainsbury’s login email).
- Provide an alternate contact email where the recovery team can reach you.
- Complete the captcha verification to confirm you’re not a robot.
- Click Next and follow the prompts to verify ownership and reset your password.
Note: If you’ve enabled two-step verification, you may need to use backup security codes or contact support for further assistance.
Password Rules for MySainsbury’s
When creating a new password, make sure it:
- Has at least 8 characters.
- Includes one uppercase letter, one lowercase letter, and one number.
- Does not contain your name, email, or spaces.
- Is unique and not reused from old accounts.
Tip: Use a password manager or write it down safely to avoid future lockouts.
Who to Contact if Reset Doesn’t Work
If you still can’t log in after trying the reset options, reach out to one of the official contacts below:
| Support Type | Contact Information |
|---|---|
| Line Manager / Store HR | Speak directly in-store |
| Colleague Support Centre | 📞 0800 707 6242 (UK) |
| Payroll Queries | Contact via HR or Support Centre |
| Official Login Page | MySainsbury’s Employee Login |
FAQ’S
Can I reset my password without HR?
Yes, try the “Forgotten password” link first. HR will only step in if the automated reset fails.
Can I reset my password from home?
Yes, the reset process works from any device with internet access.
What if I don’t know my username?
Your username is usually your employee number or National Insurance number. Contact HR if unsure.
Does the reset link expire?
Yes, use the reset link as soon as you receive it because it expires after a short period.
What if I’m locked out after too many tries?
Contact HR or the Colleague Support Centre to unlock your account.